SHIPPING AND RETURNS

WHERE DO WE SHIP

We offer affordable shipping to North America.  If you reside in the maritime provinces, NWT/YK, Hawaii or Alaska please contact us for an accurate shipping quote.

REFUNDS

We want you to love your wood sign.  If you are not completely satisfied, please return your item within 30 days of arrival.  You are responsible to pay for the return shipping and the item must be returned in the original condition.  We do not accept returns on custom orders, apparel and throw cushions.

DAMAGED ORDERS

We make every effort to ensure our packages are carefully wrapped.  If you item arrives damaged, please keep all of your packaging and take photos of the damage and email them to kimtessier@ktinspiredhome.com and we promise to fix it as quickly as possible.

ADDRESS 

Please make sure your shipping information is correct at checkout.  We will not offer any refunds on items not delivered due to incorrect addresses.

LOCAL PICKUP

Live in Ottawa, On (and want to pickup in Barrhaven) use the code: PICKUP at checkout and we will contact you when your order is ready.